Last updated: 17 April 2026
This Privacy Notice for C & H Fire Protection Ltd trading as C & H Fire Protection (“we”, “us” and “our”) explains how and why we may collect, store, use and share your personal information when you use our services (“Services”), including when you:
If you have any questions or concerns about this Privacy Notice or how we handle your personal information, please contact us using the details at the end of this document.
This summary provides the main points from our Privacy Notice. You can read the full document for more detail.
We may process personal information you provide directly to us, information collected automatically when you use our website and, where relevant, limited information from third parties.
We do not intentionally process special category data through our standard website and business operations unless this becomes necessary for a specific lawful purpose.
Yes. If you apply to work with us, we may process the personal information you provide as part of that application.
Yes. CCTV may operate at our premises for safety, security and crime prevention purposes.
Yes. Where login or portal functionality is made available, we may process account and access related information.
No. We do not process online card payments through the website. Payments are generally handled by bank transfer where applicable.
Yes. Where website enquiry forms are used, your data may be processed through a third party form platform such as Jotform.
We may share personal information with trusted service providers and professional advisers where reasonably necessary, and with authorities where required by law.
Some of our service providers may from time to time process personal information outside the United Kingdom. Where this happens, we will take appropriate steps to ensure suitable safeguards are in place.
We keep personal information only for as long as reasonably necessary for the relevant purpose, subject to legal, accounting, regulatory and operational requirements.
Depending on the circumstances, you may have rights to access, correct, erase, restrict or object to the use of your personal information.
We collect personal information that you voluntarily provide to us when you contact us, request information, request a quotation, engage our services, apply for a role, access any login or portal area, complete a website form, including forms submitted through third party form platforms used on our website, or otherwise communicate with us.
Depending on the nature of your interaction with us, the personal information we collect may include:
We do not intentionally collect special category data through our standard website or normal business enquiry process.
If special category data is ever provided to us or required for a specific lawful purpose, we will only process it where we have a valid legal basis and, where required, an additional lawful condition for doing so.
If you apply for a role with us, we may collect personal information relevant to the recruitment process, which may include:
We will use this information only for recruitment, candidate assessment, business administration and related legal or regulatory purposes.
Where any login, portal or account access is made available, we may process information such as:
This information is used to manage access, maintain security and support the relevant service.
CCTV may operate at our premises for security, health and safety, incident review and crime prevention purposes. CCTV footage may capture images of visitors, staff, contractors and other individuals attending site.
When you visit or use our website, we may automatically collect certain technical and usage information. This may include:
This information helps us understand website performance, maintain security and improve the user experience.
Where relevant, we may receive limited personal information from third parties such as:
We may process your personal information for the following purposes:
We only process personal information where we have a lawful basis to do so.
The lawful bases we may rely on include:
We may process your personal information where this is necessary to take steps at your request before entering into a contract, or to perform a contract with you.
We may process your personal information where this is reasonably necessary for our legitimate interests, provided those interests are not overridden by your rights and freedoms. This may include:
We may process your personal information where necessary to comply with legal or regulatory obligations, including obligations relating to tax, accounting, health and safety, insurance, employment, data protection and law enforcement.
Where required, we may rely on consent. This may apply, for example, to certain marketing communications or non-essential cookies. Where we rely on consent, you can withdraw it at any time.
We may share your personal information where reasonably necessary with:
We do not sell your personal information.
We require service providers and third parties acting on our behalf to handle personal information appropriately and only for permitted purposes.
Yes. We may use cookies and similar tracking technologies to:
Some cookies and technologies are strictly necessary for the website to operate. Others may be optional and subject to your preferences or consent where required.
We may use Google Analytics or similar services to understand how the website is used and how it performs.
We may also use third party tools to support website forms, enquiry capture and related communications, including Jotform where relevant.
You can usually control cookies through your browser settings and, where applicable, through any cookie preference tools made available on the site.
Some of our service providers may from time to time process personal information outside the United Kingdom.
This may include providers used for website infrastructure, software, analytics, communications and online form processing, including Jotform where used on the website. Jotform states that, where personal data originating from the UK is transferred to Jotform, it relies on the UK Addendum as the appropriate safeguard.
Where personal information is transferred outside the UK, we will take appropriate steps to ensure that suitable safeguards are in place and that your personal information continues to be protected in line with applicable data protection law.
We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law.
Typical retention periods may include:
Where we no longer need personal information, we will delete, anonymise or securely dispose of it.
We take the security of personal information seriously and use appropriate technical and organisational measures designed to protect it.
These measures may include:
No method of transmission over the internet or electronic storage is completely secure. However, we take reasonable steps to protect personal information and reduce the risk of unauthorised access, misuse, alteration or loss.
Our website and services are intended for adults and for business or commercial use. We do not knowingly collect personal information from children.
If you believe a child has provided personal information to us, please contact us and we will review the matter.
Depending on the circumstances and applicable law, you may have the right to:
If you would like to exercise any of these rights, please contact us using the details below.
If you have questions, concerns or privacy enquiries, you may contact us using the details below:
C & H Fire Protection Ltd
Unit 8, Ilford Trading Estate
Paycocke Road
Basildon
Essex
SS14 3DR
Email: enquiries@chfireltd.co.uk
Telephone: 01268 293199
Registered office:
57a Broadway
Leigh-On-Sea
Essex
England
SS9 1PE
Company number: 12713232
To request access to, correction of, update to, restriction of, or deletion of your personal information, or to make any other privacy related request, please contact:
We may need to verify your identity before actioning certain requests.
Yes. We may update this Privacy Notice from time to time to reflect changes in law, regulation, our services, our business practices or our service providers.