Last updated: 18 February 2026

This Privacy Policy explains how C & H Fire Protection Ltd collects, uses and protects personal data when you use this website or contact our team.

Who We Are

C & H Fire Protection Ltd, Unit 8, Ilford Trading Estate, Paycocke Road, Basildon, Essex, SS14 3DR. Contact: enquiries@chfireltd.co.uk or 01268 293199.

What Data We Collect

Contact details you submit (name, email address, phone number, company and message).
Service enquiry context you provide through forms or email.
Technical usage information such as browser/device data and page activity.

How We Use Your Data

To respond to enquiries and provide quotations or project support.
To administer service delivery, reporting and customer communication.
To improve website performance, security and user experience.
To meet legal, regulatory and contractual obligations.

Legal Basis

We process personal data under relevant lawful bases including legitimate interests, contractual necessity, legal obligations and, where required, consent.

Sharing Data

We do not sell personal data. Information may be shared with trusted service providers (for example hosting, form or analytics providers) strictly to support business operations and only where appropriate safeguards are in place.

Retention

We keep personal data only for as long as necessary for the purpose collected, or as required by law and business record obligations.

Your Rights

You may request access, correction, deletion, restriction or objection to processing, subject to legal conditions. For requests, email enquiries@chfireltd.co.uk.

Security

We apply proportionate technical and organisational safeguards to protect personal information from loss, misuse and unauthorised access.

Changes to This Policy

We may update this policy periodically. The latest version is always published on this page.